New home warranty
Our New Home Warranty ensures that when you purchase a home from us, you can be confident it has been constructed to the highest of standards.
All our homes are built to National House-Building Council (NHBC) standards - the technical benchmark for newly-built homes. The standards provide guidance on every part of the building process, from foundations to decoration, and include tolerances, performance and technical standards.
To find out more visit Technical Standards on the NHBC website.
Our Homeowners Guide is available to download.
Protection for the Future
We also carry the NHBC Warranty (Buildmark) against structural defects for a 10-year period, following the date of legal completion. Should anything happen to your new home that is a result of a build failure – such as a leak, crack or infrastructure problem – we’ll take care of it.
Further information can be found on the What Does Buildmark Cover? section on the NHBC website.
Protection for You
Your interests are additionally covered by the Consumer Code for Home Builders, which we adhere to. The Consumer Code applies to all home buyers who reserve to buy a new or newly converted home built by a home builder, under the protection of one of the supporting Home Warranty bodies.
Under the Consumer Code, buyers can be assured they will be treated fairly and given reliable and accurate information on their buying decision, amongst other things. Take a look at our Consumer Code page for further information.
Just a note…
On some developments we have a Local Authority or Zurich Building Warranty instead of the NHBC. The warranties are similar in nature and provide a guarantee that runs for a 10-year period* to cover you against any major structural damage to your home.